1. Controller and contact
Got Proof is responsible for the personal data it processes for the service. For privacy questions or rights requests, email support@gotproof.co.uk.
Privacy policy.
This policy explains the personal data Got Proof handles when you use the website, evidence workspaces, logbooks, reminders, uploads, billing, and support.
2. Data we collect
We may collect account email, login metadata, plan and billing status, property/site labels, logbook entries, action records, reminder settings, uploaded files or photos, generated export metadata, support messages, and technical security logs. Payment card details are handled by Stripe and are not stored by Got Proof.
3. Sensitive context
Records may involve property, tenancy, health and safety, food, wildlife, animal welfare, care, charity governance, licensing, incident, or other operational information. Only enter personal data that is necessary for your evidence record and avoid excessive information about tenants, staff, residents, volunteers, customers, or third parties.
4. Why we use data
We use data to provide and secure the service, authenticate users, save records, generate exports, process billing, send transactional emails and reminders, provide support, maintain audit trails, improve the product, prevent abuse, and meet legal or accounting obligations.
5. Legal bases
Typical legal bases include contract performance for providing paid or account-based services, legitimate interests for security and product operation, consent for optional communications or analytics where needed, and legal obligation for accounting or compliance records.
6. Processors and infrastructure
Got Proof may use Cloudflare for hosting, database, storage, security, and analytics; Stripe for payments and billing; Google for OAuth sign-in when chosen; and email/support providers for transactional messages and support. These providers process data only as needed for the service.
7. Retention
Account and evidence records are kept while your account or subscription is active and for a reasonable period afterwards for access, support, disputes, accounting, security, and legal obligations. You can ask us to delete data where we are not required to retain it.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or receive a copy of your personal data. You can contact support to exercise these rights.
9. Security
We use HTTPS, secure cookies, access controls, and reputable infrastructure providers. No online service is perfectly secure, so do not upload unnecessary secrets, passwords, bank details, or unrelated private material.
10. Complaints
If you are in the UK, you may have the right to complain to the Information Commissioner’s Office. Please contact us first so we can try to resolve the issue.