Support
Get help with Got Proof.
Access links, billing, exports, setup, cancellations, and workspace questions. Email us directly or use the form below to open your email client with the right details.
Cannot access a workspace
Try the sign-in page first. If the email does not arrive, contact us with the purchase email and workspace name.
Open sign-in →Billing or plan help
For card failures, invoice questions, upgrades, downgrades, cancellations, or refund requests, send the account email and plan name.
Email billing support →Export looks wrong
Tell us the log name, property/site, export type, and what appears to be missing. Do not send sensitive documents unless requested.
Email export support →Contact form
Send a support request
This uses your email app so you keep a copy. If the button does not open an email, send the same details to support@gotproof.co.uk.